![]() ![]() I understand the company has a business to run but this was handled very poorly. She came back and said the manager said "if I pay, I would have to pay for both but she was still calling security." SECURITY for food? Casinos comp food ALL the time. I asked the waitress if I could pay for HIS food. I was very uncomfortable and embarrassed for them. The manager said no and proceeded to call security. The manager told him he had to pay for at least his food. She asked for their player cards to see if money was on them and the lady had 12.00. He kept asking for the hostess to advised him he could use the voucher but the manager negated that question. The manager rudely told him he needed to pay because he ate. He had eaten almost all his food but the lady with him had not touched hers. The waitress politely explained why he couldn't use it and said she would get her manager to see what to do. I overheard the waitress explaining to a patron that he was advised incorrectly from the hostess that he could use his a voucher in the restaurant.The customer rode on a bus and they offer a voucher for buffet. ![]() However, the service I witnessed was awful and uncomfortable. The waitress was awesome and food was great. My friend and I dined at Tap House inside of Tropicana casino on 9/1. ![]()
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